Your jewelry says a lot about you. Whether it’s a piece you wear every day and is a natural part of your aesthetic, a piece that holds special sentimental value, or a valued family heirloom, your jewelry can be like a family member.
When you find yourself in need of jewelry repair, selecting a repair shop to work on your jewelry can be a daunting task. Consider these tips before choosing a place to take your jewelry to be repaired.
What Kind of Experience Does the Shop Have?
Jewelry repair is a skill honed over years of experience and fine-tuned over every piece successfully repaired. Look for a jewelry repair shop that has been in business for a while, as that is typically a good indicator that they have the proper experience in repairing jewelry.
Another skill to consider is accreditation. There are several national-level associations, such as The Jewelers Board of Trade and The American Gem Society. These groups have benchmarks for membership. Ask if the person performing the repair work on your piece is a certified gemologist, since that means they must adhere to the association’s strict requirements.
Leaving Your Jewelry in Good Hands
Dropping off your jewelry for repair can be an anxious process, especially if your jewelry is particularly meaningful to you. Ask your jewelry repair shop for an estimated timetable for repairs. Also, be sure to ask for a detailed estimate so that you fully understand the scope of work to be completed on your piece.
Speaking of estimates, price is a crucial aspect to consider. Though you will most certainly want a fair price for your jewelry repair, be advised that you sometimes get what you pay for. Look for estimates from a few places before deciding. Just because a shop comes in with a low price doesn’t mean that you’re getting the best quality for your repair.
Once you’ve selected a jewelry repair shop, double-check that your jewelry will be insured while it is in the care and process of repair. In the unlikely event that something happens to your jewelry while it is not in your possession, you want to be sure you are covered.
Customer Service Makes the Difference
Selecting a jewelry shop that is fully dedicated to customer satisfaction is key. A question to ask the repair shop should be: Do you offer any satisfaction guarantees or warranties with repair work?
If you receive your jewelry piece after repairs have been made and you are not satisfied with the quality or craftsmanship of the work, working with a jewelry store that is committed to making it right in your eyes will make all the difference.
Your Ashburn, VA Jewelry Repair Shop
At Loudoun Jewelry, we get how important it is to choose a jewelry repair shop that prioritizes customer satisfaction and dedication to professional jewelry repair. For over thirty years, we’ve served our customer’s jewelry needs from sales and service to repairs and maintenance.
You can trust us to treat your jewelry with the utmost care and perform the necessary repairs needed in a timely and highly skilled manner. We’re Ashburn, VA’s trusted jewelry experts. If you have questions about jewelry repair and the services we offer, give us a call! Our qualified and experienced sales associates will be happy to answer your questions and guide you through the repair process.